Our Guarantee

THE BEST GUARANTEE IN THE BUSINESS

We want you and every guest of Steven Singer Jewelers to be excited and completely delighted with your purchase.  In the unlikely event that you are not, we will either:

REPAIR IT
REPLACE IT
REFUND IT
REMAKE IT

…to ensure you are fully satisfied with your Steven Singer Jewelers purchase…it’s that simple.

We offer all of our guests a 90 day full money back guarantee.  For our easy return instructions, please click here.

LIFETIME TRADE INS

Steven Singer Jewelers understands that in time, you may want to upgrade your purchases.  We make that simple.  All Steven Singer Jewelers diamond merchandise comes with a full value lifetime trade in on any main center diamond. 

You may upgrade your main center diamond.  The value of your diamond will be applied to the regular price of the new diamond you chose. 

The above policy applies to solitaire pendants, diamond studs, and engagement rings. 

If you have any questions, please call 1-800-350-1104, or email us at ssj@stevensingerjewelers.com.  We’d love to answer any questions and walk you through the trade in process.

INSURANCE

We do not sell insurance and are not insurance dealers.  Feel free to use any insurance company you wish… as long as you have insurance!

We can’t guarantee you will not lose your jewelry.  We strongly recommend Jewelers Mutual Insurance because they cover against all perils, offer no deductible, and we believe they are the best option for your purchase.  For this, we will provide you with Jewelers Mutual Paperwork for you to have your purchase insured.  In the event that you lose a diamond, or even the whole item, Jewelers Mutual works with us to ensure you will receive the proper replacement.  Just fill out the paper work and send it to Jewelers Mutual… and you’re covered! Jewelers Mutual